May I do a second installation of my license on my laptop?

According to the General Terms of Business (Business Terms) 2.1.3 the primary user is entitled to install and use the software on a second computer, if this second computer is being used exclusively by the primary user.


Can I download OCAD 12?

Yes, OCAD 12 can be downloaded after the purchase. Please note that prepayment is required depending on payment method and country. However the software can be ordered on a usb flash drive for an additional fee.


Do I have to pay Taxes?

For supplies within Switzerland and the EU countries the VAT is compiled within the invoice. This tax must not be paid abroad these countries, but the customs authorities of the importing country can levy import duties and taxes.


How can I transfer my OCAD license to an other person?

To transfer your OCAD license to an other user please fill in the transfer form for OCAD 10 Professional, OCAD 10 Standard, OCAD 10 CS or OCAD 11 (all Editions)
For OCAD 12 fill in the following transfer form: OCAD 12 License transfer.


Can I reinstall and activate OCAD when I buy a new PC or if I had a hard disk crash?

Yes, this is possible. Notice that you have to contact OCAD AG via transfer form for OCAD 10 Professional, OCAD 10 StandardOCAD 10 CS, OCAD 11 or OCAD 12, if the maximum number of possible activations is already reached. In that case former and new licensee in the transfer form are identical.


What is the OCAD 12 Academic Edition?

The OCAD Academic Edition can only be ordered by universities and the license name must be name of the University. The university is allowed to install the software on max. 20 computers within one classroom. The OCAD Academic Edition is not a personal license for students. Teaching persons shall order an additional OCAD license each if they want to use it out of the classroom. OCAD 12 Academic corresponds to the functional range of the OCAD 12 Mapping Solution.


Is OCAD running on Macintosh computers?

OCAD is a Windows Software. Additional software like Virtual PC (PowerPC only), Parallels Desktop, VMWare Fusion Bootcamp must be installed on MAC to use OCAD. Please have a look at the OCAD 12 on Mac OS X Wiki page for more information.


Is it possible to run OCAD 11 and 12 parallel on the same computer?

Yes, that works. Please install both versions in different program folders.


OCAD 10 Activation Problem with Microsoft Windows Vista or 7 Error Message 'You must be an Administrator to activate OCAD. To activate OCAD you can log on as an administrator, or contact your technical support group for assistance.'

You must be an Administrator to activate OCAD after the installation. If you are an User and start OCAD then you will get this error message.
Solution: Log on as an Administrator and copy the file 'license_ocad10xxx.xml' from the hidden folder 'C:\Users\(Your Adminname)\AppData\Local\VirtualStore\Program Files\OCAD10' to 'C:\Program Files\OCAD10'.
This problem does not exist in Windows 2000 and XP.


Which GPS devices are especially suitable for outdoor recording?

OCAD AG is regularly asked which GPS devices are especially suitable for outdoor recording. Owing to the numerous suppliers and variety of GPS devices it is unfortunately not possible for us to give a reliable recommendation. We hope you understand!
OCAD supports the import of GPX files irrespective of the device used! EasyGPS can import waypoints and tracks from most GPS devices and export them as GPX files.


Is There a Club License for Orienteering Clubs?

No, there is no club license. You need one license for each OCAD user as stated in the license terms. However you should have a look at the OCAD 12 Course Setting edition if you use OCAD only for course setting. OCAD 12 Course Setting is the OCAD edition for orienteering sports course setters and course controllers. OCAD 12 CS supports the whole workflow starting from scratch of a course setting project to the very end, from placing the start symbol until printing or exporting the courses on the map or together with the map. To view, print and export OCAD maps, you can download and use the OCAD 10, 11 or 12 Viewer for free.


Can I Import a Scanned Picture?

You cannot import scanned pictures even if you place them inside an Adobe Illustrator file or any other import format. Scanned pictures consist of points of different colors. If you draw a line in OCAD, it stored as a line object. Scanned pictures have no objects, just points. Programs do exist which can extract objects from scanned pictures. Typical programs are Adobe Streamline and Corel OCR Trace. You must first use one of these programs before you can import the extracted objects into OCAD. Keep in mind that extracting objects is a very difficult process and you may not be satisfied with the result. Please note that scanned pictures can be loaded to OCAD as background maps or layout images.