Privacy

Last Update: 25. September 2023. This version replaces all previous versions.

1.1 General

1.1.1 Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Datenschutzgesetz, DSG), every person has a right to protection of his or her privacy and to protection against misuse of his or her personal data. We comply with these provisions. Personal data will be treated strictly confidential and will neither be sold nor passed on to third parties.

1.1.2 In close cooperation with our hosting providers (Hostpoint), we endeavor to protect the databases as well as possible from unauthorized access, loss, misuse or falsification.

1.1.3 When you access our website, the following data is stored in log files: IP address, date, time, browser request and generally transmitted information about the operating system or browser. These usage data form the basis for statistical, anonymous evaluations, so that trends can be identified, based on which we can improve our offers accordingly.

1.1.4 Any reference to OCAD Inc. in this privacy policy refers to the Swiss company OCAD AG.

1.1.5 Any reference to OCAD Sketch App in this privacy policy refers to the software known as OCAD Sketch which is available on the Google Play Store and Apple App Store.

1.2 Transfer of data to third parties

1.2.1 We will only pass on your personal data if you have expressly agreed to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to en-force claims arising from the contractual relationship. In addition, we pass on your data to third parties, as far as this is necessary in the context of the use of the website and the execution of the contract (also outside the website), namely the processing of your or-ders.

1.2.2 One service provider to whom by the website collected personal data is passed on or who has or can have access to it, is our web host. The website is hosted on servers in Switzer-land. The data is transferred for the purpose of providing and maintaining the functionality of our website and software. This is our legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO.

1.2.3 Your credit card information when paying by credit card on the website is recorded direct-ly by the credit card acquirer. If you decide to pay by credit card, you will be asked to enter all mandatory information. With regard toRegarding the processing of your credit card information by these third parties, we ask you to also read the General Terms and Conditions and the privacy policy of your credit card issuer.

1.3 Transfer of personal data abroad

We may also transfer your personal data to third parties (commissioned service providers, in particular resellers) abroad for the purpose of the data processing described in this data protection declaration. These companies are obliged to the same extent as we are ourselves to protect data.

1.4 Right to information, correction, deletion and restriction of processing; right to data transferability

1.4.1 You have the right to request information about the personal data that we store about you. In addition, you have the right to correct incorrect data and the right to delete your personal data, provided that this does not conflict with a legal obligation to retain the data or a permit that allows us to process the data.

1.4.2 You also have the right to demand that the data you have given us be returned to you (right to data portability). On request, we will also pass on the data to a third party of your choice. You have the right to receive the data in a standard file format.

1.4.3 You can contact us for the above-mentioned purposes by e-mail at info@ocad.com. In order to process your requests, we may, at our discretion, require proof of identity.

1.5 Data security

1.5.1 We use appropriate technical and organizational security measures to protect your per-sonal data stored with us against manipulation, partial or complete loss and against unau-thorized access by third parties. Our security measures are continuously improved in line with technological developments.

1.5.2 You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

1.5.3 We also take the company’s internal data protection very seriously. Our employees and the service companies commissioned by us have been obligated by us to maintain secrecy and to comply with data protection regulations.

1.6 Right to complain to a data protection supervisory authority

You have the right to complain to a data protection supervisory authority at any time

1.7 Privacy policy for the use of Facebook plugins (Like button)

1.7.1 Our pages include plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

1.7.2 When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. You can find further information on this in the Facebook data protection declaration at https://www.facebook.com/about/privacy/.

1.7.3 If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

1.8 Privacy policy for the use of Twitter

1.8.1 Our pages include functions of the Twitter service. These functions are offered by Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data such as IP address, browser type, domains accessed, pages visited, mobile phone providers, device and application IDs and search terms are transmitted to Twitter.

1.8.2 We would like to point out that, as the provider of the pages, we are not aware of the content of the data transmitted or how it is used by Twitter. Due to continuous updating of Twitter’s privacy policy, we point out the latest version at http://twitter.com/privacy.

1.8.3 You can change your Twitter privacy settings in your account settings at http://twitter.com/account/settings. If you have any questions, please contact privacy@twitter.com.

1.9 Privacy policy for the use of Google AdSense

1.9.1 This website uses Google AdSense, a service for integrating ads from Google Inc. (“Google”). Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on these pages.

1.9.2 The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to Google’s contractual partners. However, Google will not merge your IP address with other data stored by you.

1.9.3 You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

1.10 Privacy policy for the use of Google Analytics

1.10.1 This website uses Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other countries party to the Agreement on the European Economic Area beforehand.

1.10.2 Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

1.10.3 You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

1.10.4 By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

1.11 Privacy policy for the use of OCAD Cloud Tranfer

1.11.1 Data uploaded via OCAD Cloud Transfer is stored on a European server for one week. The data is treated as strictly confidential and is not passed on. After expiry of the time limit, the data will be deleted in full.

1.11.2 If a user would like to delete data from the OCAD Cloud Transfer Service earlier than the standard one week they can formally request OCAD Inc. to do so by submitting a unique identifier from the project file.  The Username data is never used for any purpose other than for the user to identify blocks of fieldwork, it will also be deleted along with the project data.

1.12 Newsletter

1.12.1 Our newsletters or e-mails mainly inform about our products and offers, their application and use as well as their ongoing development. We send newsletters or e-mails only with the consent of the recipients or a legal basis (e.g. client relationship). To receive our newsletters, it is generally sufficient to provide us with your e-mail address. However, we ask you for a name and other details, for the purpose of personal address in the newsletter or for efficient and secure dispatch.

1.12.2 Registration: Registration for our newsletter is generally done via the double opt-in process. When you register for the newsletter, you will receive an e-mail asking you to confirm your registration. It is necessary so that we can clearly identify you. When you register for the newsletter, the time of registration and confirmation as well as the IP address are logged in order to be able to prove the registration process in accordance with legal requirements.

1.12.3 Unsubscribe: You can unsubscribe from the newsletter at any time. The corresponding e-mail address may be stored for up to three years based on our legitimate interests before we irrevocably delete it in order to be able to prove consent previously given. Immediate and individual deletion is possible at any time, provided that the former existence of consent is confirmed at the same time. In the case of obligations to permanently observe objections, we reserve the right to store the e-mail address in a blacklist for this purpose alone. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure dispatch system.

1.13 Privacy policy for the use of the OCAD Sketch App

1.13.1 OCAD Inc. produces a Windows desktop application, further so called “OCAD Desktop”, which enables the user to produce maps professionally using traditional techniques such as fieldwork and CAD drawing as well as utilizing modern techniques such as aerial image processing and the use of Lidar data.

1.13.2 These terms apply between OCAD Inc. and the user of both OCAD Desktop and the OCAD Sketch App.  Which includes the mobile application and the associated server services. Usage of the OCAD Sketch App assumes that the user fully accepts and approves the conditions that follow. OCAD Inc. disclaims all responsibility for any financial and material damage OCAD Sketch App can cause the user.

1.13.3 To assist in field-working, the OCAD Sketch App was developed so that a user could use any tablet or phone device to digitally register features and information directly on the map they are producing.  The user must always start with a “project” file which is created with the OCAD Desktop then part or all of this project file can be transferred to the portable device either manually by file copying, or by using the proprietary “OCAD Cloud Transfer Service”.

1.13.4 When the user starts the OCAD Sketch App the first time, they are requested to enter a “Username” of 3 characters or more.  This name does not have to be a real name but is merely used as an identification tag for the work that the user will do using the device.  This is useful to uniquely identify pieces of work if the user has multiple devices, or if there is more than one person doing fieldwork on the project.

1.13.5 As part of the field-working process the device can use the inbuilt (or external) GPS to identify the exact location of the person on the map project they are working on.  This is displayed visually using a crosshairs symbol on the screen.  The user can use various functions to show tracking of where they are moving in the field, thus leaving geometric lines on the screen to indicate this.  These lines can also be logged on the device for usage later.  There are primarily two reasons for generating such lines:

  1. To record where the user was while doing fieldwork, this is useful as the user may make notes which they wish to geo-reference with a position.
  2. To generate a geometry representing a linear feature in the field, such as a path in a forest or the edge of a piece of vegetation.

1.13.6 The OCAD Sketch App can perform background logging if the user allows the app to do so in the device app settings.  Sometimes the user may want the location logging to continue while they are using another app on the device, such as taking a photo or registering data in another app. At other times the user may want to put the device in their pocket to enable faster (and safer) travel, but at the same time continue to record the location – such as cycling around a track network in a piece of forest, thus generating a map of those tracks.

1.13.7 When the user has completed their fieldwork, they can transfer the data from the project on the device back to OCAD Desktop.  They can either copy the data manually or use the OCAD Cloud Transfer Service.  The data that will be included is:

  1. The original project data
  2. The username tag
  3. Any new data drawn by the user
  4. Location logging data, which may include data logged while the app was running in the background.

1.13.8 If the user uses the OCAD Cloud Transfer Service, then the data will remain on a secure OCAD server for one week after which it will be automatically deleted.  Only the original creator of the project will know the data is uploaded and be able to download the new data.  Neither OCAD Inc. nor any other user will have access to it.

1.14 Support

1.14.1 ​Support is provided via email. Contact us at info@ocad.com. Please include a precise description about how to re-produce the problem, error messages shown and other information that can be useful for us to know. This will help us to provide feedback.

Baar, 25 September 2023