Difference between revisions of "Activation/Reactivation"

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== Activation of OCAD 11 ==
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== Activation of OCAD 12 ==
Before you can run OCAD 11 you have to activate the software. OCAD 11 can only be activated twice! The primary user is entitled to install and use the software on a second computer, if and insofar as this second computer is being used exclusively by the primary user (see '''[[License Terms]]''').
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Before you can run OCAD 12 you have to activate the software. OCAD 12 can only be activated twice! The primary user is entitled to install and use the software on a second computer, if and insofar as this second computer is being used exclusively by the primary user (see '''[[License Terms]]''').
  
While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 11 either online (recommended) or via website.
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While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 12 either online (recommended) or via website.
  
 
[[File:3_Activation_ENG.PNG|500px]]
 
[[File:3_Activation_ENG.PNG|500px]]
  
Two videos show you how to activate OCAD 11:
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Two videos show you how to activate OCAD 12:
 
# '''[http://www.ocad.com/howtos/online_activation_ocad_11.htm Online Activation]'''
 
# '''[http://www.ocad.com/howtos/online_activation_ocad_11.htm Online Activation]'''
 
# '''[http://www.ocad.com/howtos/website_activation_ocad_11.htm Website Activation]'''
 
# '''[http://www.ocad.com/howtos/website_activation_ocad_11.htm Website Activation]'''
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== Error Messages ==
 
== Error Messages ==
=== Registration failed (Error in database OCAD 11 xxx 1!) ===
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=== Registration failed (Error in database OCAD 12 xxx 1!) ===
 
[[File:ErrorInDatabase1.png]]
 
[[File:ErrorInDatabase1.png]]
  
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Solution 1: Do not use these special characters.
 
Solution 1: Do not use these special characters.
  
Solution 2: Install the Service Update OCAD 11.1.3 or later which solves this problem.
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Solution 2: Install the Service Update OCAD 12.1.3 or later which solves this problem.

Revision as of 09:31, 29 May 2015

Activation of OCAD 12

Before you can run OCAD 12 you have to activate the software. OCAD 12 can only be activated twice! The primary user is entitled to install and use the software on a second computer, if and insofar as this second computer is being used exclusively by the primary user (see License Terms).

While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 12 either online (recommended) or via website.

3 Activation ENG.PNG

Two videos show you how to activate OCAD 12:

  1. Online Activation
  2. Website Activation

If you have any problems with the activation procedure don‘t hesitate to contact us!

Contact email address: support@ocad.com

Error Messages

Registration failed (Error in database OCAD 12 xxx 1!)

ErrorInDatabase1.png

This error messages appears during the activation.

Cause: The OCAD activation has problems with special characters like ', " or ; .

Solution 1: Do not use these special characters.

Solution 2: Install the Service Update OCAD 12.1.3 or later which solves this problem.