Error Messages: Difference between revisions

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=== Installing Service Update ===
=== Installing Service Update ===
This error messages appears after installing an OCAD Service Update.
This error message appears after installing an OCAD Service Update.


Cause 1: OCAD was not yet installed from the original CD.
Cause 1: OCAD was not yet installed from the original CD.
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Cause 2: During the installation process a wrong program folder was chosen. The wizard installed the Service Update in a wrong program folder.
Cause 2: During the installation process a wrong program folder was chosen. The wizard installed the Service Update in a wrong program folder.


Solution 2: Install the OCAD Service Update again but choose the correct program folder.  
Solution 2: Install the OCAD Service Update again but choose the correct program folder.


=== Installing OCAD Trial ===
=== Installing OCAD Trial ===

Revision as of 16:09, 16 August 2012

The program can not start because ETZW32.DLL is missing from your computer

ErrorMessageMissingEtzw32dll.PNG

Installing Service Update

This error message appears after installing an OCAD Service Update.

Cause 1: OCAD was not yet installed from the original CD.

Solution 1: Install first OCAD from the original CD and install then the Service Update.


Cause 2: During the installation process a wrong program folder was chosen. The wizard installed the Service Update in a wrong program folder.

Solution 2: Install the OCAD Service Update again but choose the correct program folder.

Installing OCAD Trial

This error messages appears after installing an OCAD Trial version.

Cause: You have installed the Service Update instead of the Trial version.

Solution: Download the Trial version from our website and install it.