Service Update: Difference between revisions

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OCAD AG aims the goal to maintain the software without errors to the best possible extend. For this reason, known bugs are corrected in Service Updates. Therefore we recommend using OCAD software always with the most recent Service Update to benefit from the quality improvements. The latest Service Update is available on our website in the '''[http://www.ocad.com/en/downloads Download]''' section.
Regular and free updates are included in the OCAD subscription model. The '''OCAD Update''' corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.
 
Therefore, we recommend using OCAD software always with the most recent OCAD Update to benefit from the quality improvements.<br>
Please download the current OCAD Update from the '''Help -> Download Update''' function in the OCAD program.
 
The content of the OCAD Update is listed in the '''[http://ocad.com/OCAD2018/OCAD_2018_Update.txt Release notes]'''.
 
==Which OCAD version do I have?==
You can find out your exact Software Version under '''Help -> [[About_OCAD|About OCAD]]'''.<br>
Also, the '''[[OCAD_12_and_2019_Updater|OCAD 12 and 2019 Updater]]''' can be used as a general overview and update tool for OCAD installations.  


== OCAD Updater ==
== OCAD Updater ==
Line 6: Line 15:
[[File:OcadUpdater.png]]
[[File:OcadUpdater.png]]


The content of the Service Update is listed in the '''[http://ocad.com/OCAD2018/OCAD_2018_Update.txt Release notes]''' part of the dialog. You have three options:
You have three options:


*'''Skip this Update''': Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.<br />
*'''Skip this Update''': Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.<br />
*'''Remind me later''': When this button is clicked, OCAD will ask you again to install the Service Update, when you start it the next time.<br />
*'''Remind me later''': When this button is clicked, OCAD will ask you again to install the Service Update, when you start OCAD the next time.<br />
*'''Install Service Update''': Click this button to install the update.
*'''Install Service Update''': Click this button to install the update.


== OCAD Service Update ==
== OCAD Update ==
Click '''OCAD Service Update''' in the '''Help menu''' to dowload the current Service Update from the OCAD website.
In addition to the '''OCAD Updater''' you can also click on '''Download Update''' in the '''Help menu''' to download the current OCAD Update from the OCAD website.
 
[[File: OcadServiceUpdateMenu.png]]
 
== Installation ==
Click on the '''Install Service Update''' button from the '''OCAD Updater''' and then click on '''Yes''' to start the download.<br>
 
[[File: OcadServiceUpdateDownload.png]]
 
When you click the '''Install update''' button, the default web browser (e.g. Microsoft Edge) will be opened and you will be asked to '''Save''' the update.
 
Now go to your Download folder and double click on the ''ServiceUpdate.exe''-file.<br>
'''Close OCAD before installing the Service Update.''' Otherwise the update fails.
 
 
 
 
[[File:Update1.PNG]]
 
The web browser download the file and run the security scan.
 
[[File:Update2.PNG]]
 
Click on the '''Run''' button.
 
The '''User Account Control''' dialog appears.
 
[[File:Update2A.PNG]]


The verified publisher is ''OCAD AG''. Click the '''Yes''' button  to start to installation.
If there are still OCAD files open, a message appears to close all files.


The installation wizard starts with the selection of a language.
[[File:DownloadUpdate1.png]]


[[File:Update3.PNG]]
Click on '''Download and install Update'''. OCAD will be closed automatically afterwards.


The wizard will guide you through the installation.
[[File:DownloadUpdate2.png]]


[[File:hint.jpg|hint]] The components option can be reset to ''Czech - Ceština''. This may happens if a special build has been installed before which resets the registry key ''Inno Setup: Selected Components'' in ''HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OCAD 2018 [Edition]_is1'' from ''ocad,lang/xxx''
=== Installation ===
Confirm to install the update.


==Error Message==
[[File:Ocad12And2019UpdaterInstall.png]]
If the following error message appears during the installation, OCAD is still opened and has to be closed. Close OCAD and click the '''Retry''' button.


[[File:Update4.PNG]]
Please visit the '''[[Installation]]''' page for further proceeding.


== Switch Off the OCAD Updater ==
== Switch Off the OCAD Updater ==
To switch off the OCAD Updater disable the option in the [[OCAD_Preferences#Updater|Preferences]].
To switch off the OCAD Updater disable the option in the '''[[OCAD_Preferences#Updater|Preferences]]'''.

Revision as of 11:14, 15 May 2020

Regular and free updates are included in the OCAD subscription model. The OCAD Update corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.

Therefore, we recommend using OCAD software always with the most recent OCAD Update to benefit from the quality improvements.
Please download the current OCAD Update from the Help -> Download Update function in the OCAD program.

The content of the OCAD Update is listed in the Release notes.

Which OCAD version do I have?

You can find out your exact Software Version under Help -> About OCAD.
Also, the OCAD 12 and 2019 Updater can be used as a general overview and update tool for OCAD installations.

OCAD Updater

OCAD checks for the newest Service Update online, everytime when it is started. If there's a new Service Update available, the OCAD Updater dialog appears.

OcadUpdater.png

You have three options:

  • Skip this Update: Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.
  • Remind me later: When this button is clicked, OCAD will ask you again to install the Service Update, when you start OCAD the next time.
  • Install Service Update: Click this button to install the update.

OCAD Update

In addition to the OCAD Updater you can also click on Download Update in the Help menu to download the current OCAD Update from the OCAD website.

If there are still OCAD files open, a message appears to close all files.

DownloadUpdate1.png

Click on Download and install Update. OCAD will be closed automatically afterwards.

DownloadUpdate2.png

Installation

Confirm to install the update.

Ocad12And2019UpdaterInstall.png

Please visit the Installation page for further proceeding.

Switch Off the OCAD Updater

To switch off the OCAD Updater disable the option in the Preferences.

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