Download Failed Error

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Revision as of 11:26, 15 December 2020 by Admin (talk | contribs) (Created page with "== Possible errors == The OCAD Build 3227 - 3232 have a problem with a broken update link. This error message appears: File:DownloadServiceUpdate.png If you get the erro...")
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Possible errors

The OCAD Build 3227 - 3232 have a problem with a broken update link. This error message appears:

DownloadServiceUpdate.png

If you get the error above, it means that the update file was downloaded but due to an error, the update did not start automatically.

Is such a case, please close OCAD, go to the hidden folder C:\Users\[USER]\AppData\Roaming\OCAD\OCAD 2018\Tmp\OCAD_Update\xxx.exe and start the downloaded update from there.

If it doesn't help please contact OCAD AG by email ( support@ocad.com ).