Activation/Reactivation: Difference between revisions
No edit summary |
|||
| Line 1: | Line 1: | ||
== Activation of OCAD | == Activation of OCAD 12 == | ||
Before you can run OCAD | Before you can run OCAD 12 you have to activate the software. OCAD 12 can only be activated twice! The primary user is entitled to install and use the software on a second computer, if and insofar as this second computer is being used exclusively by the primary user (see '''[[License Terms]]'''). | ||
While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD | While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 12 either online (recommended) or via website. | ||
[[File:3_Activation_ENG.PNG|500px]] | [[File:3_Activation_ENG.PNG|500px]] | ||
Two videos show you how to activate OCAD | Two videos show you how to activate OCAD 12: | ||
# '''[http://www.ocad.com/howtos/online_activation_ocad_11.htm Online Activation]''' | # '''[http://www.ocad.com/howtos/online_activation_ocad_11.htm Online Activation]''' | ||
# '''[http://www.ocad.com/howtos/website_activation_ocad_11.htm Website Activation]''' | # '''[http://www.ocad.com/howtos/website_activation_ocad_11.htm Website Activation]''' | ||
| Line 15: | Line 15: | ||
== Error Messages == | == Error Messages == | ||
=== Registration failed (Error in database OCAD | === Registration failed (Error in database OCAD 12 xxx 1!) === | ||
[[File:ErrorInDatabase1.png]] | [[File:ErrorInDatabase1.png]] | ||
| Line 24: | Line 24: | ||
Solution 1: Do not use these special characters. | Solution 1: Do not use these special characters. | ||
Solution 2: Install the Service Update OCAD | Solution 2: Install the Service Update OCAD 12.1.3 or later which solves this problem. | ||
Revision as of 09:31, 29 May 2015
Activation of OCAD 12
Before you can run OCAD 12 you have to activate the software. OCAD 12 can only be activated twice! The primary user is entitled to install and use the software on a second computer, if and insofar as this second computer is being used exclusively by the primary user (see License Terms).
While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 12 either online (recommended) or via website.
Two videos show you how to activate OCAD 12:
If you have any problems with the activation procedure don‘t hesitate to contact us!
Contact email address: support@ocad.com
Error Messages
Registration failed (Error in database OCAD 12 xxx 1!)
This error messages appears during the activation.
Cause: The OCAD activation has problems with special characters like ', " or ; .
Solution 1: Do not use these special characters.
Solution 2: Install the Service Update OCAD 12.1.3 or later which solves this problem.