Service Update

Regular and free updates are included in the OCAD subscription model. The OCAD Update corrects known bugs and adds the latest cartography tools and enhancements to your OCAD.

Therefore, we recommend using OCAD software always with the most recent OCAD Update to benefit from the quality improvements.
Please download the current OCAD Update from the Help -> Download Update function in the OCAD program.

The content of the OCAD Update is listed in the Release notes.

Which OCAD version do I have?

You can find out your exact Software Version under Help -> About OCAD.
Also, the OCAD 12 and 2020 Updater can be used as a general overview and update tool for OCAD installations.

OCAD Updater

OCAD checks for the newest Service Update online, everytime when it is started. If there's a new Service Update available, the OCAD Updater dialog appears.

You have three options:

• Skip this Update: Click this button to skip the current version. OCAD will not ask again to install the service update until a new version is available.
  
• Remind me later: When this button is clicked, OCAD will ask you again to install the Service Update, when you start OCAD the next time.
  
• Install Service Update: Click this button to install the update.

OCAD Update

In addition to the OCAD Updater you can also click on Download Update in the Help menu to download the current OCAD Update from the OCAD website.

If there are still OCAD files open, a message appears to close all files.

Click on Download and install Update. OCAD will be closed automatically afterwards.

Installation

Confirm to install the update.

Please visit the Installation page for further proceeding.

Switch Off the OCAD Updater

To switch off the OCAD Updater disable the option in the Preferences.

OCAD Update Installation Path

When changing the installation path in the wizard then you have to remove the subfolder "OCAD 2018 [Edition]\" which is appended automatically to the path.

Possible errors

The OCAD Build 3227 - 3232 have a problem with a broken update link. This error message appears:

If you get the error above, it means that the update file was downloaded but due to an error, the update did not start automatically.

Is such a case, please close OCAD and go to C:\Users\[USER]\AppData\Roaming\OCAD\OCAD 2018\Tmp\OCAD_Update\xxx.exe and start the downloaded update from there.

If it doesn't help please contact OCAD AG by email ( support@ocad.com ).