Activation/Reactivation: Difference between revisions
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Contact email address: support@ocad.com | Contact email address: support@ocad.com | ||
== Error Messages == | == Error Messages == | ||
Revision as of 11:29, 20 November 2013
Activation of OCAD 11
Before you can run OCAD 11 you have to activate the software. OCAD 11 can only be activated twice! The primary user is entitled to install and use the software on a second computer, if and insofar as this second computer is being used exclusively by the primary user (see License Terms).
While starting the software for the first time, the Activation Wizard will start automatically and guide you through the activation procedure. You can activate OCAD 11 either online (recommended) or via website.
Two videos show you how to activate OCAD 11:
If you have any problems with the activation procedure don‘t hesitate to contact us!
Contact email address: support@ocad.com
Error Messages
Registration failed (Error in database OCAD 11 xxx 1!)
This error messages appears during the activation.
Cause: The OCAD activation has problems with special characters like ', " or ; .
Solution 1: Do not use these special characters.
Solution 2: Install the Service Update OCAD 11.1.3 or later which solves this problem.